frequently asked questions

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frequently asked questions

We have compiled a list of answers to frequently asked questions.

What is Amanhousting?

AmanHosting is a web hosting company that offers fast and secure hosting solutions with premium technical support, designed to suit entrepreneurs, online store owners, and designers

Plans vary in terms of storage space, number of emails, subdomains, bandwidth, and number of databases. Each package is designed to fit the size of your project and your needs.

Yes, all of our plans come with WordPress pre-installed, saving you time and effort and making your site ready to go right away

NVMe Storage It is the latest ultra-fast hard disk technology, and provides a higher loading speed for websites compared to traditional ones, which improves the user experience and increases the chances of your site's success.

Yes, we provide daily or weekly backups (depending on your choice) to ensure your data is secure and easily recoverable.

What does a 99.9% readiness guarantee mean?

This means your site will be available to customers almost all the time, with the lowest possible outage rate, which is a global standard offered by Amanhosting.

Yes, our technical support team is always available to assist you via tickets, email or live chat as planned.

With ease! Amanhosting team helps you with the transfer process for free without losing data or stopping your site.

Amanhosting prices are transparent and clear. We are keen to provide the best value for money, and any changes are explained to the customer in advance.

Sure! Our platform is easy to use, and with WordPress pre-installed and supporting customer service, even beginners can launch their site in minutes.

Product FAQ – Amanhosting

Why are the prices of products in Amanhosting low?

لماذا أسعار المنتجات على Amanhosting منخفضة؟ license GNU General Public License (GPL)، It is an open source license that legally allows software to be redistributed after purchase.

We purchase original products directly from their developers, and sales proceeds are used to:

  • Development and maintenance of the Amanhosting platform
  • Buy new products from trusted developers
  • Providing continuous product updates

Not including paid technical support from the original developer allows us to offer significant discounts of up to 90% compared to official prices.

  • Competitive prices suitable for all users.
  • 100% original and secure files, free of viruses or ads.
  • Ability to use products on an unlimited number of sites.
  • Direct and fast download links.

Constant updates and premium products that are difficult to collect in one place

No, products available in the Amanhosting store are not permitted to be resold or distributed in any way.

To complete the purchase process:

  1. Add products to your shopping cart.
  2. Choose a payment method, enter your personal details, and then complete the order.

Your account will be created automatically after you complete your purchase

We currently offer the following payment methods:

  • Apple Pay
  • credit card

You can view all your orders and download links through your account page on the site after logging in.

Due to the nature of digital products, all purchases are non-refundable after downloading the product.
This is excluded only in cases where the product is completely unusable

Prices shown are discounted in advance.
You can also get an additional 30% discount when you subscribe to any of Amanhosting's hosting packages

Yes, all products are licensed under the GNU GPL and are permitted for personal and commercial use without any legal violation.

Amanhosting does not provide direct technical support for products.
To obtain specialized support, you can:

  • Purchase the product directly from the original developer
  • Or hire a freelance developer

The activation request can be ignored.
The add-on or template works normally without entering any license key.

Activation keys are only used to obtain automatic updates or technical support from the original developer

No, we do not provide or sell activation keys, as GPL products do not require any license to use

How do I update a WordPress plugin?
  1. Install Easy Theme and Plugin Upgrades
  2. Download the add-on file in ZIP format
  3. Access the WordPress control panel
  4. Go to: Add-ons ← Add New ← Upload Add-on
  5. Select and install the file
  • Install Easy Theme and Plugin Upgrades
  • Download the template file in ZIP format
  • Go to: Appearance ← Templates ← Add New ← Upload Template
  • Install the template

This error usually occurs when uploading a file that is not intended for direct installation.

Decision:

  • Decompress the uploaded file
  • Upload the internal template file only in the format (themename.zip

You can view the Amanhosting terms and conditions page directly from within the site.

In case you don't find an answer to your question:

  • You can contact us via live chat
  • Or through the communication form
  • We usually respond within one business day

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We are honored to be a WordPress.org Recommended Hosting Provider – The world's most popular, community-oriented website builder

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